Drive Now

Frequently Asked Questions

How can I rent a car using DriveNow?

Renting a car through DriveNow is simple. Just visit our website or download the app, select your location, browse available cars, compare prices, and make a reservation.

What is the best way to get the best car rental offer?

To get the best car rental offer, compare prices and deals from different providers. DriveNow offers a wide range of options for you to choose from.

What are the advantages of renting a car compared to using public transport?

Renting a car offers flexibility, convenience, time-saving, privacy, access to remote locations, and the ability to customize your itinerary.

Is DriveNow a free service?

Yes, DriveNow is a free service. We don’t charge any fees for browsing and comparing rental options.

Can I modify or cancel my reservation with DriveNow?

Yes, you can modify or cancel your reservation with DriveNow. Simply log in to the app or website, go to your booking details, and follow the instructions to make the necessary changes

What documents do I need to rent a car with DriveNow?

To rent a car with DriveNow, you will typically need a valid driving license,passport or ID card, and a credit card for the security deposit. Some car rental providers may have additional requirements, so it’s best to check the specific documents needed before your reservation.

Is insurance included when renting a car with DriveNow?

Yes, DriveNow provides basic insurance coverage for the rental car. However, it’s important to review the terms and conditions of the insurance policy to understand the coverage limits and any additional options for extended coverage.

Can I extend my rental period with DriveNow?

Yes, you can extend your rental period with DriveNow, subject to availability. It’s recommended to contact the car rental provider as early as possible to request an extension and confirm the additional charges.

What happens if there is damage to the rental car during my rental period?

In the event of any damage to the rental car, it’s important to notify the car rental provider immediately. They will guide you through the necessary steps, which may include filling out an accident report and contacting the insurance company. It’s advisable to familiarize yourself with the car rental provider’s policies regarding damages and liability.

What is the cost of car rental in Dubai?

The cost varies depending on the type of car and rental duration. Prices can range from AED 1500 per month for economy cars to AED 3500 per day for high-end sports cars.

How do I book a rental car in Dubai?

Browse live car rental offers on DriveNow, contact the rental companies directly, suggest your required car, and provide your documents. Delivery is usually available for your convenience.

What are my overheads (additional costs) in renting a car?

Additional costs may include toll charges, fuel, parking, and any optional extras. Delivery and pick-up fees may also apply.

What is the minimum eligible age to rent a car in the UAE?

The legal age limit is 21 years and above, but it may vary depending on the rental company. Some companies may have higher age requirements or allow 18-year-olds to rent.

What is the cost of renting a car for one month?

The cost depends on factors like car type, location, duration, and demand. Check DriveNow or contact the rental providers for accurate pricing information.

What are the benefits of monthly car rental in Dubai?

Monthly rentals are cost-efficient, offer choice among multiple suppliers, and provide discounted rates compared to daily rentals.

Do I have to pay a booking fee or commission to rent a car?

No, DriveNow does not charge any booking fees or commission. You pay the rental fees directly to the car rental provider.

Can I rent a car in Dubai without a security deposit?

A refundable security deposit is typically required for car rentals. It is held for potential fines, damages, or theft. The amount is usually refunded within 30 days.

Can I rent a car without a credit card?

Some rental companies accept cash or debit card payments for rentals and security deposits, but a credit card pre-authorization is recommended for the security deposit.

Can anyone else drive the rental car other than me?

Generally, only the renter is allowed to drive the rental car. Additional drivers can be added to the insurance coverage for an extra charge.

Can I hire a driver for my rental car?

Yes, DriveNow offers options for chauffeur-driven cars and safe driver services, providing convenience and peace of mind during your rental period.

How can I find car rentals near me?

You can use Google or DriveNow to find car rentals near your location. DriveNow allows you to browse live car rental offers and filter by location and availability.

Can I rent a car with a new driving license in the UAE?

The requirements for renting with a new license may vary. Some companies may require a minimum driving experience or charge a higher security deposit. Check with the rental company for their specific policies.

Can I rent a car for AED 500 per month in Dubai?

The lowest available monthly rates start from AED 1490 on DriveNow. Be cautious of offers that seem too good to be true, as they may have hidden charges or unreliable rental companies.

Are there any specific requirements for renting a car with a new driving license?

Requirements may vary, but generally, a valid driving license is required. Some rental companies may have additional age or experience restrictions. Contact the rental company for their specific requirements.

Still have a question?

We're here to help! Get in touch with our friendly support team
through any of the following channels: